Object
This Charter is drawn up by the company Pressinvest sa. whose registered office is located at Rue de Rixensart, 24 at 1332 Genval, registered with the Banque Carrefour des Entreprises under the number: BE 0471.211.449 (hereinafter referred to as "the data controller »).
The purpose of this Charter is to inform visitors to the website hosted at the address https://www.tripeez.com (hereinafter referred to as the "site web “), users of the “tripeez” application (hereinafter referred to as “the application”), as well as customers and prospects (users, customers and prospects are collectively referred to as the “users") of the way in which the data is collected and processed by it.
This Charter is part of the wish of the data controller to act in complete transparency, in compliance with the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 9 5/46/EC (hereinafter referred to as the "general data protection regulation»).
The controller pays particular attention to the protection of the privacy of its users, and therefore undertakes to take the reasonable precautions required to protect the personal data collected against loss, theft, disclosure or unauthorized use.
If users wish to react to one of the practices described below, they can contact the data controller at the postal address or email address specified in point "contact details of this Charter.
Consent
By accessing the website and the application and by using them, by contacting the data controller, by initiating pre-contractual measures, by entering into a mission, by subscribing, users declare that they have read the information described below, accept this Charter and expressly consent to the data controller collecting and processing, in accordance with the methods and principles described in this Charter, their personal data that they communicate through the website and/or the application to the occasion of the services offered on the website and the application for the purposes indicated below.
When the processing of personal data is based on the consent of users, they have the right to withdraw their consent at any time. The withdrawal of consent does not affect the lawfulness of the processing prior to the withdrawal.

Users agree to their names being shared on social media, emailed to third parties and published on the www.tripeez.com website in order to guarantee their mutual security.

What data will we collect?
By visiting and using the website and/or the application, by contacting the controller, by initiating pre-contractual measures, by entering into a mission, by subscribing, users expressly consent to the controller collecting and processing, according to the methods and principles described below, the following personal data:
* by visiting the controller's website and/or application: its domain (automatically detected by the controller's server), including the dynamic IP address;
* by registering on the website and/or the application of the data controller, within the framework of the execution of pre-contractual measures, contractual measures, or in that of the legitimate interest of the data controller: his e-mail address as well as his name if the users have previously revealed them, for example by sending messages or questions on the website and or the application, by communicating with the data controller by email, by participating in the discussion forums, by accessing the restricted part of the website through identification, by contracting with the data controller, by subscribing, etc. ;
* by visiting the website and/or the application of the controller: all the information concerning the pages that users have consulted on the website and the application;
* any information that users have given voluntarily, for example in the context of information surveys and/or registrations on the website and or application, or by accessing the restricted part of the website and or application by means of identification.
* information concerning the journeys made by users may be collected and used anonymously and globally for statistical purposes or to improve the application. It is obvious that the user's journey information will never be revealed except at the express request of a legal authority in the context of a judicial or administrative investigation.
As part of a mission or by contracting with the controller, the latter may be required to collect and process the following data: surname, first name, municipality, telephone number, email address, full address, place and date of birth, marital status, profession, bank or credit card details, national register number, nationality and double-sided copy of the user's identity card.
It is possible that the data controller may also collect non-personal data. These data are qualified as non-personal data because they do not directly or indirectly identify a particular person. They may therefore be used for any purpose whatsoever, for example to improve the website and/or the application, the products and services offered or the controller's advertisements.
In the event that non-personal data are combined with personal data, so that an identification of the persons concerned is possible, these data will be treated as personal data until their connection with a particular person is rendered impossible.
Collection methods
The data controller collects personal data via the contact form available on its website and/or application or as part of the execution of pre-contractual measures or a contract.
Purposes of processing
Personal data is only collected and processed for the purposes mentioned below:
● ensure the management and control of the execution of the services offered;
● ensure the perfect functioning of the website and the application
● sending and monitoring invoices;
● sending promotional information about the services of the controller;
● sending, possibly, of offer(s) of services under preferential conditions;
● answers to user questions;
● production of statistics (thanks to data made anonymous);
● improving the quality of the website/application and the services offered by the controller;
● transmission of information on new services of the controller;
● compliance with the legal obligation relating to the fight against money laundering;
● compliance with the obligation of archiving in accordance with the rules of the art and the profession;
● carrying out direct marketing actions;
● analysis of a better identification of the centers of interest and the needs of the users, in particular within the framework of the services offered by the controller.
The controller may be required to carry out processing that is not yet provided for in this Charter. In this case, the data controller will contact the users before reusing his personal data, in order to inform him of the changes and give him the possibility, if necessary, to refuse this reuse.
The duration of the conversation
The controller only retains personal data for the time reasonably necessary for the purposes pursued and in accordance with legal and regulatory requirements.
Users' personal data are kept for a maximum of 3 years after the end of the contractual relationship between the users and the controller.
Shorter storage periods apply for certain categories of data, such as traffic data which is only kept for 12 months.
At the end of the retention period, the controller makes every effort to ensure that the personal data has indeed been made unavailable (anonymous).
Data Access and Copy
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact details » of this Charter, users can, after proving their identity (by enclosing a copy of their identity card), obtain free written communication or a copy of the personal data concerning them which have been collected.
The controller may require the payment of reasonable fees based on administrative costs for any additional copies requested by users.
When users submit this request electronically, the information is provided in a commonly used electronic form, unless users request otherwise.
The copy of his data will be communicated to users no later than one month after receipt of the request. This period may be extended by two months, taking into account the complexity and the number of requests. The controller will inform users of this extension and the reasons for the postponement within one month of receiving the request.
Right of rectification
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact details of this Charter, users may, after proving their identity (by attaching a copy of their identity card), obtain free of charge, as soon as possible and at the latest within one month, the rectification of their personal data which may be inaccurate, incomplete or irrelevant, as well as complete them if they prove to be incomplete.
Right to object to processing
By means of a dated and signed written request sent to the data controller at the address referred to in the “contact data” point of this Charter, users may at any time, for reasons relating to their particular situation and after having proved their identity (by attaching a copy of their identity card), object free of charge to the processing of their personal data, when this processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party. The controller may refuse to implement the users' right of opposition when they establish the existence of compelling and legitimate reasons justifying the processing, which take precedence over the interests or the rights and freedoms of the users, or for the recognition, exercise or defense of a legal right. In the event of a dispute, users may lodge a complaint in accordance with the “complaint and complaint” point of this Charter.
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact details of this Charter, users may, at any time and after proving their identity (by attaching a copy of their identity card), object, without justification and free of charge, to the processing of personal data concerning them when their data is collected for direct marketing purposes (including profiling).
When personal data is processed for scientific or historical research purposes or for statistical purposes in accordance with the General Data Protection Regulation, users have the right to object, for reasons relating to their particular situation, to the processing of personal data concerning them, unless the processing is necessary for the performance of a task in the public interest.
The data controller is required to respond to users' requests as soon as possible and at the latest within one month and to justify his response when he intends not to comply with such a request. This period may be extended by two months, taking into account the complexity and the number of requests. The controller will inform users of this extension and the reasons for the postponement within one month of receiving the request.
Right to restriction of processing
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact details of this Charter, users may, after proving their identity (by attaching a copy of their identity card), obtain the limitation/suspension of the processing of their personal data in the cases listed below:
* when users dispute the accuracy of data and only for the time that the controller can control it;
* when the processing is unlawful and the users prefer the limitation of the processing to the erasure;
* when, although it is no longer necessary for the pursuit of the purposes of the processing, the controller and/or the users need it for the recognition, exercise or defense of their rights in court;
* for the time necessary to examine the merits of a request for opposition submitted by users, in other words the time for the controller to verify the balance of interests between the legitimate interests of the controller and those of the users
When processing has been suspended in accordance with this provision, users' personal data may only be processed with the users' consent, with the exception of the retention of such data or for the establishment, exercise or defense of rights in court, or for the protection of the rights of another natural or legal person, or for important reasons of public interest of the European Union or one of its Member States.
The controller will inform users when the limitation/suspension of processing is lifted.

Right to erasure (right to be forgotten)
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact details of this Charter, users may, after proving their identity (by attaching a copy of their identity card), obtain the erasure of personal data concerning them, when one of the following reasons applies:
* the data is no longer necessary for the purposes of the processing;
* the users have withdrawn their consent to their data being processed and there is no other legal basis for the processing;
* the users object to the processing and there are no overriding legitimate grounds for the processing and/or the users exercise their specific right of opposition in relation to direct marketing (including profiling);
* the personal data has been unlawfully processed;
* the personal data must be erased to comply with a legal obligation (under Union law or Member State law) to which the controller is subject;
* the personal data have been collected in the context of the offer of information society services aimed at children.
However, the erasure of data is not applicable in the following 5 cases:
* when the processing is necessary for the exercise of the right to freedom of expression and information;
* when the processing is necessary to comply with a legal obligation which requires the processing provided for by Union law or by the law of the Member State to which the controller is subject;
* when the processing is necessary for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes and insofar as the right to erasure is likely to render impossible or seriously impair the achievement of the objectives of the processing in question;
* when the processing is necessary for the establishment, exercise or defense of legal claims.
The data controller is required to respond to users' requests as soon as possible and at the latest within one month and to justify his response when he intends not to comply with such a request. This period may be extended by two months, taking into account the complexity and the number of requests. The controller will inform users of this extension and the reasons for the postponement within one month of receiving the request.
Users also have the right, under the same terms, to obtain, free of charge, the deletion or prohibition of the use of any personal data concerning them which, taking into account the purpose of the processing, would be incomplete or irrelevant or whose recording, communication or storage would be prohibited or which has been kept beyond the necessary and authorized period.
Right to “data portability”
By written, dated and signed request sent to the controller at the address referred to in point “contact details of this Charter and after proving their identity (by attaching a legible copy of the identity card), users may at any time request to receive their personal data free of charge in a structured, commonly used and machine-readable format, in particular with a view to transmitting them to another data controller, when:
* the data processing is carried out using automated methods; and when
* the processing is based on the consent of the users or on a contract concluded between the latter and the controller.
Under the same conditions and according to the same methods, users have the right to obtain from the data controller that the personal data concerning them be transmitted directly to another person responsible for the processing of personal data, insofar as this is technically possible.
Data recipients and disclosure to third parties
The recipients of the data collected and processed are, in addition to the data controller himself, his employees or other subcontractors, his carefully selected business partners, located in Belgium or in the European Union and the rest of the world, and who collaborate with the data controller in the context of the provision of services.
In the event that the data is disclosed to third parties for direct marketing or prospecting purposes, users will be informed beforehand so that they can choose whether or not to accept this processing of this data by third parties.
By means of a written, dated and signed request sent to the controller at the address referred to in point “contact data of this Charter, users may, at any time and after proving their identity (by attaching a copy of their identity card), object free of charge to the transmission of their data to third parties.
The data controller complies with the legal and regulatory provisions in force and will in all cases ensure that its partners, agents, subcontractors or other third parties having access to this personal data comply with this Charter.
The controller reserves the right to disclose the personal data of users in the event that a law, legal procedure or order from a public authority makes such disclosure necessary.
Use and management of “cookies”
General principles.This article provides information about the use of cookies on the website and/or application
This cookie management policy applies to the website and/or application. These are managed by the controller.
The website and/or the application use cookies to make navigation more useful and reliable. Some of these cookies are essential for the operation of the website and/or the application, others improve the user experience.
Most web browsers and applications are configured to automatically accept cookies. If users wish to customize their management, they must modify their browser settings. They will find further information on this subject under point “cookie management of this provision.
By visiting and using the website and or the application, users expressly agree to the management of cookies described below.
Definition of cookies.And "cookie is a data or text file that the server of a website or an application saves temporarily or permanently on the user's equipment (computer hard drive, tablet, smartphone, or any other similar device) via its browser. Cookies can also be installed by third parties with whom the data controller collaborates.
Cookies retain a certain amount of information, such as the language preferences of visitors or the content of their shopping cart. Other cookies collect statistics about users of a website and or an application or ensure that graphics appear correctly and that applications work well on the website and application. Still others make it possible to adapt the content and/or advertising of a website and/or an application according to the users.
Use of cookies on the website and the application.The website and/or the application use different types of cookies:
* Essential or technical cookies: these are essential cookies for the operation of the website and/or the application, allowing good communication and intended to facilitate navigation;
* Statistical or analytical cookies: these cookies make it possible to recognize and count the number of visitors and to see their browsing behavior when they visit the website or application. This improves user navigation and makes it easier for them to find what they are looking for;
* Functional cookies: these cookies make it possible to activate specific functionalities on the website and or the application in order to improve the user-friendliness and the experience of users, in particular by remembering their choice of preferences (for example the language);
* Performance cookies: these cookies collect information about how visitors use the website and/or application. They make it possible to evaluate and improve the content and performance of the website and or the application (for example by counting the number of visitors, by identifying the most popular pages or clicks), and to better match commercial proposals to the personal preferences of users;
* Advertising or commercial cookies: these are files intended to collect data relating to the profile of visitors and likely to be installed or read by third parties with whom the data controller collaborates in order to measure the effectiveness of an advertisement or a web page and to better adapt it to the centers of interest of users
* Tracking cookies: the website and or the application use tracking cookies via Google Analytics, in order to help the data controller to measure the ways in which users interact with the content of the website and or the application, and which generates visit statistics in a strictly anonymous manner. These statistics are used to continuously improve the website and the application and to offer users relevant content.
The controller uses Google Analytics to get an overview of the traffic on the website and or the application, the origin of this traffic and the pages visited. This means that Google acts as a processor. The information collected by Google Analytics is generated as anonymously as possible. For example, it is not possible to identify the people who visit the website and or the application. For further information, users are invited to consult Google's data protection policy, available at the following address: http://www.google.nl/intl/en_uk/policies/privacy/
The data controller may also use cookies and beacons to collect information on users' surfing habits on the various websites and applications belonging to its advertising network.
A beacon is an invisible image file that tracks user navigation on one or more websites and/or applications. In addition, other commercial cookies may be installed by advertisers when their advertisement is broadcast.
Commercial cookies do not contain personal data. The information collected using commercial cookies and beacons is used to measure advertising effectiveness and better personalize advertising on the Website and App and on other websites that belong to the advertising network or for which the data controller provides advertising services.
The retention period for cookies varies according to their type: essential cookies are generally kept until the browser is closed, while functional cookies remain valid for 1 year and performance cookies for 4 years.
The data controller authorizes public search engines to visit the website and or the application via the 'spiders' with the sole purpose of making access and the content of the website and the application accessible via their search engines, without the data controller granting the right to proceed with the archiving of the website and the application. The data controller reserves the right to withdraw the authorization as formulated in this article at any time.
To make offers likely to interest users, the controller may enter into agreements with advertising agencies on the Internet. They have received authorization from the data controller to place advertisements on the website and the application. When users visit the website and application, advertising networks may also collect information.
Cookie management.Most browsers are configured to automatically accept cookies, but all allow the settings to be customized according to user preferences.
If users do not want the website and or application to place cookies on their computer / mobile device, they can easily manage or delete them by changing their browser settings. Users can also program their browser to send them a notice when they receive a cookie and thus decide whether to accept it or not.
If users wish to block and/or manage certain cookies, they can do so by following the link linked to their browser:
Internet Explorer : http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
Chrome: https://support.google.com/accounts/answer/61416?hl=en
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: http://support.apple.com/kb/PH5042
If users do not wish to accept cookies from Google Analytics, they can indicate this via the cookie message that appears on their first visit to the website and/or application or by customizing their browser settings to refuse cookies.
To no longer be tracked by Google Analytics on any website and or application, users are invited to consult the following website: http://tools.google.com/dlpage/gaoptout
In the event that users disable certain cookies, it is possible that certain parts of the website and/or the application cannot be consulted and/or used, or that they are only partially so.
Security
The controller implements the appropriate technical and organizational measures to guarantee a level of security of the processing and the data collected with regard to the risks presented by the processing and the nature of the data to be protected and adapted to the risk. It takes into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks for the rights and freedoms of users.
The controller always uses encryption technologies that are recognized as industry standards within the IT sector when transferring or receiving data on the website or application.
The data controller has implemented appropriate security measures to protect and prevent the loss, misuse or alteration of information received on the website and/or application.
Communications by post, electronic or telephone
Communication by post.If users provide the data controller with their postal address via the website, their data is recorded in the controller's address file to respond to their request and to keep them informed of the products and services offered by the controller. Unless the users object, the data controller may also communicate data concerning users to third parties (such as groups of companies and business partners) for direct marketing purposes. If users do not want their data to be used for direct marketing purposes, they can indicate this when registering on the website and/or application.
Users can at any time consult, correct or have their data deleted from the data controller's file. To do this, he must contact the data controller at the address referred to in point "contact details» of this Charter, not forgetting to specify his exact name and address (spelled correctly). The data controller undertakes to delete his data from the list that he shares with other companies or organizations.
Communication by telephone.If users provide the controller with their telephone number via the website and/or the application, they may receive a telephone call:
* of the data controller in order to communicate information on its products, services or upcoming events;
* groups of companies and business partners with which the controller is contractually bound.
If users do not/no longer wish to receive such telephone calls, they may contact the data controller at the address referred to in point “contact data » of this Charter, not forgetting to specify his exact name and address (spelled correctly). The data controller undertakes to delete his data from the list that he shares with other companies or organizations.
If users provide the controller with their mobile phone number via the website, they will only receive messages (SMS/MMS) from the controller that are necessary to answer their questions or inform them about their orders placed online.
Communication via email. If users provide the controller with their email address via the website and/or application, they may receive:
e-mails from the controller in order to communicate information on its products, services or upcoming events (for direct marketing purposes), on the condition that the users have expressly consented thereto or that he is already a user with the controller and that he has communicated his email address to the controller;
* emails from groups of companies and companies/organizations to which the controller is contractually bound, for the purpose of direct marketing, insofar as users have explicitly consented to this.
If users no longer wish to receive such emails, they can contact the data controller at the address referred to in point “contact data » of this Charter, not forgetting to specify his exact name and address (spelled correctly).
The data controller undertakes to remove his contact details from the list that he shares with other companies or organizations.
The Robinson list.If users no longer wish to receive mailings or telephone calls from any company registered on the Robinson list, they can contact the Robinson department of the Belgian Direct Marketing Association:
- www.robinsonlist.be ;
- Freephone number: 0800-91 887;
- By post: ABMD, Robinson List, Buro & Design Center, Esplanade du Heysel B46, 1020 Brussels.
Claim and Complaint
The users can lodge a complaint with the Belgian Commission for the Protection of Privacy at the following address:
Commission for the Protection of Privacy
Rue de la Presse, 35 - 1000 Brussels
Such. + 32 2 274 48 00
Fax. + 32 2 274 48 35
commission@privacycommission.be
The users can also lodge a complaint with the Court of First Instance of his domicile.
For more information on complaints and possible remedies, users are invited to consult the following address of the Belgian Commission for the Protection of Privacy:
https://www.privacycommission.be/de/node/19254
Contact data
For any question and/or complaint, in particular regarding the clear and accessible nature of this Charter, users can contact the data controller:
By email: yves.poletti@tripeez.com
By post: Rue de Rixensart, 24, 1332 Genval - Belgium
Applicable law and competent jurisdiction
This Charter is governed by Belgian law.Any dispute relating to the interpretation or execution of this Charter will be subject to Belgian law and will fall under the exclusive jurisdiction of the courts of the judicial district of Walloon Brabant.
Miscellaneous
The controller reserves the right to modify the provisions of this Charter at any time. The modifications will be published with a warning as to their entry into force.
This version of the Charter dates from 22/03/2024